‘Unsanitary situations’; house enchancment contractor Richard Capachione has been banned from working in Massachusetts

Massachusetts Legal professional Normal Maura Healey’s workplace introduced on Tuesday that house enchancment contractor Richard Capachione is banned from proudly owning or managing building firms within the state and is to pay $150,000 in restitution.

As a part of the settlement, the Suffolk Superior Court docket ordered the dissolution of the three house enchancment firms owned by Capachione. Specifically, New England Hardscapes Inc., Aqua Outside Environments and R and R Consulting LLC.

The AG’s workplace alleges that for years, Capachione, by means of his three firms, collected a whole lot of 1000’s of {dollars} in client deposits and periodic funds for house enchancment tasks throughout the state that had been both by no means began or deserted mid-way by means of, leaving a number of properties broken and in harmful and unsanitary situations.

“Transforming a house is usually a large, costly effort, and it’s devastating when properties are left in worse situation than they began, with cash spent on unfinished work,” stated Healey. “This settlement returns 1000’s of {dollars} to Massachusetts owners who had been taken benefit of by this contractor’s misleading practices.”

Since 2013, Capachione’s companies have been offering building companies in Massachusetts, particularly, the set up and building of swimming swimming pools and pool decks, outside dwelling areas and retaining partitions.

“Capachione would then interact in a sample of delays and excuses, in the end failing to carry out the renovations or ship the supplies he was paid to supply or procure,” stated the assertion from the AG’s workplace. “Regardless of Capachione and his companies being financially unstable, he continued to solicit new enterprise, enter into new agreements, and settle for new deposits from shoppers.”

After receiving varied complaints and allegations from former clients of Capachione’s, Healey’s workplace started its investigation in 2019.

In response to Healey’s workplace, Capachione would enter into written agreements with new clients that lacked the required disclosures required by the regulation. The AG’s workplace acknowledged that this included the contractor’s registration quantity, an in depth description of the work to be carried out, and the date when the challenge was scheduled to start and be considerably accomplished.

The AG’s workplace affords the next steering to those that are contemplating hiring a house enchancment contractor:

  • Store correctly and do analysis. Ask your mates and neighbors for suggestions about contractors they’ve used and belief and all the time ask contractors for references. Examine to verify your contractor is registered with the Workplace of Client Affairs and Enterprise Regulation, which is able to help you test any criticism historical past.
  • Solicitations. Be further cautious if a contractor solicits enterprise by the cellphone or by knocking on the door.
  • Get it in writing. Be sure to receive a written contract or value estimate that particulars the job that might be carried out. For extra complicated tasks, ask for an itemized estimate.
  • Permits. Your registered house enchancment contractor ought to get any constructing permits required by your metropolis or city. In case you pull the permits your self, you harm your potential to get well if one thing goes flawed.
  • Upfront charges. Be cautious of contractors who demand the complete value of the work up entrance. For many house enchancment tasks that exceed $1,000, shoppers can’t be required to make a deposit of greater than one-third of the challenge value prematurely, aside from orders of custom-made supplies.

Contact the AG’s Workplace’s client help hotline with questions 617-727-8400 or file a criticism on-line.

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